Terms & Conditions
Effective Date: 1st April 2025
Welcome to Glyph! These Terms & Conditions govern your use of our website (https://thegoldenglyph.com/) and Android application. By accessing or using our services, you agree to comply with and be bound by these terms.
1. Account Registration
Users can create an account on our website or app to place orders.
You are responsible for maintaining the confidentiality of your account details.
We reserve the right to suspend or terminate accounts that violate our policies.
2. Order Processing & Shipping
We collect personal details solely for processing and shipping orders.
Orders will be processed only after successful payment.
Shipping times may vary based on location and product type.
3. Customized Products & Refund Policy
We specialize in customized products.
No refunds or exchanges are applicable for customized products unless:
The product is damaged during transit.
The product received is defective or incorrect.
In case of damaged or defective products, you must report the issue within 48 hours of delivery with photographic proof.
4. Pricing & Payment
All prices listed on our website and app are in [currency] and include applicable taxes.
We reserve the right to update pricing at any time.
Payments must be made through the available payment methods at checkout.
5. Intellectual Property
All content, logos, and images on Glyph’s platform are owned by us or used with permission.
Unauthorized reproduction or distribution is strictly prohibited.
6. Limitation of Liability
We are not responsible for delays or failures due to circumstances beyond our control (e.g., natural disasters, courier delays).
Our liability is limited to the value of the purchased product.
7. Privacy Policy
We respect your privacy and handle personal data as per our Privacy Policy.
By using our services, you consent to our data collection practices.
8. Modifications to Terms
We reserve the right to modify these terms at any time.
Continued use of our services after changes implies acceptance of the updated terms.
9. Contact Us
For any queries or concerns, please contact us at:
Email: glyphgolden@gmail.com
Phone & WhatsApp: +918123387385
Thank you for shopping with Glyph!